Taff Ely Primary Care Cluster
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Zero Tolerance Aggression Policy

All cluster practices operate a zero tolerance policy towards any patient who is threatening, violent or abusive to any of our staff or professionals.

Such patients will be reported to the police and removed from the practice list. Patients will be informed in writing of the reasons for removal and the action they need to take to register with an alternative surgery.

It may be that the Healthboard (following advice from the Police) may request that aggressive and violent patients will need to register with the Safe Haven service which involves receiving your future healthcare services in a secure location with Police presence.  These decisions are not taken lightly, but there need to be serious consequences for these cases.



2022
  • Home
    • Cymraeg
    • Access & Sensory Issues
    • Website Feedback
    • Disclaimer
  • News
  • Useful Info
    • Clusters Explained
    • Area Covered
    • Out of Hours
    • DNA policy
    • Home Visits
    • Aggressive Behaviour
    • My Health Online
    • Health Screening
    • Need a Wheelchair?
  • Health & Wellbeing Support
    • Community Resources >
      • Wellbeing Co-ordinator
      • Local Activities
      • Sheds Project
      • HAPI Project
      • Life Long Learning
      • Pontypridd Canal
      • Cafe 50, Pontyclun
      • Ynysybwl Regeneration Partnership
    • Supporting People
    • Job Centre Plus
    • Want to Cut Down? >
      • Alcohol & Drugs
      • Smoking
      • Weight Loss
      • Gambling Support
    • Mental Health & Wellbeing >
      • Mental wellbeing
      • Active Monitoring and Counselling
    • Bereavement
    • Dementia
    • Diabetes Videos
    • Diabetes and Pregnancy
    • Fit Notes
    • Coils & Implants
    • Sexual Health
    • Back Pain
    • Veterans
    • What is the Joint Care Programme?
    • Patient education programme Time4me
  • Cluster Professionals
    • Choose Well!
    • Eye Care
    • District Nurses
    • Health Visitors
    • Midwives
    • Dentists
    • Physiotherapy
    • Pharmacists
  • Local Surgery Links
    • Useful Contacts
    • Taff's Well Medical Centre
    • Taff Vale Surgery
    • Parc Canol Group Practice
    • Old School Surgery
    • NewPark Surgery
    • Eglwysbach Medical Practice
    • Ashgrove Surgery